A disturbed 2NT shows a weak or minimum hand that wants to (or has to) compete to the three-level but no more. The bidder may want to bid his own long suit, or play in partner's suit, or give preference opposite partner's takeout double.

In response, partner has a choice: he can acquiesce or he can force to game.

Having made a takeout double, he will acquiesce by bidding his lower/lowest suit, after which the partner may pass or scramble as now. In all other situations, he will acquiesce by bidding the lowest non-cue bid suit (usually 3), after which partner may pass or bid the final contract.

In both cases, any other response is forcing to game, natural or systemic.

WestNorthEastSouth
122NTpass
3passpasspass
Responder wants to compete to 3; opener acquiesces.
WestNorthEastSouth
122NTpass
3pass3pass
pass
This time responder has diamonds.
WestNorthEastSouth
122NTpass
3
Opener is unwilling to acquiesce, so forces to game with a natural 3. Bidding continues with normal disturbed rules.
WestNorthEastSouth
122NTpass
3
If 2 is natural then this is a cue bid and so forcing to game (to acquiesce, opener would have bid 3). Note that responder could have chosen to play at the two-level, so 2NT here is showing extra distribution and perhaps a desire to minimise their competitive opportunities.
WestNorthEastSouth
122NTpass
3pass3pass
A competitive raise to 3.
WestNorthEastSouth
12dblpass
2NTpass3pass
3pass3pass
pass
Opposite responder's takeout double, opener's 2NT shows a minimum hand wanting to stop at the three-level. Responder has a two-suited club-heart takeout double, and we scramble to 3.

NEXT: disturbed shunts